MSI Global Alliance

Boosting LinkedIn engagement worldwide

One of the world’s leading associations of accountants and lawyers, MSI Global Alliance has a loyal membership and a strong collaborative spirit. All we needed to do was echo that reciprocity online.

the Challenge

A growing, reciprocal, global community

MSI Global Alliance is one of the world’s leading associations of independent law and accounting firms.. Despite being hugely successful, their LinkedIn had room for growth. The head of marketing identified the potential of social media. She wanted to bring the platform to life and really connect with members globally.

Content strategy

Built a bespoke content plan

User-focused posting

Created regular, customer-oriented campaign content

Increased engagement

Gave users more opportunity to engage

bringing the community to life

What we did

We worked closely with Pauline and the team to craft a strategy that made the most of the membership. We set up content pillars aligned with their marketing vision and published fresh content every week. Stories from regional heads and members were highlighted to keep content relevant and authentic.

The results


Wherever possible, Pauline identified mini campaigns, including a spotlight on the incoming CEO and events over the summer. The big push came in October for MSI’s 35th anniversary, where we designed a custom logo, a new banner, and created member stories with matching branded images from law and accounting firms all over the world.

The impact was huge:

  • 43,605 impressions on posts between August and November.
  • 1,584 reactions – up 16.2%
  • 102 comments – up 9.9%
  • 48 reposts – up 12.1%

Engagement and followers increased significantly, with posts regularly hitting thousands of impressions and scores of likes.

Members were actively engaging, sharing, and celebrating the brand.
  • Brilliant guidance and support

    With Jo’s brilliant guidance and support, we were able to take our social media efforts to the next level. With her help, we now have a solid action plan in place and post frequently on LinkedIn. Our members are engaging with our content, which is great to see and our follower numbers have significantly increased. It simply provides us with another channel to stay in touch and connect  with our members, but also gets the word out about MSI and the many great things our alliance stands for.
    Pauline Rottstock
    Head of Marketing